level365.comLevel365 Unified Communications as a Service (UCaaS)
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Title:Level365 Unified Communications as a Service (UCaaS)
Description:Cloud Technology. Simplifying Business - Move Your Phones to the Cloud Hosted Voice delivers more functionality than a traditional phone system.
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Skip to main content Skip to footer COVID-19: Our Plan To Protect Employees and Customers Learn More Level365 Cloud Technology. Simplifying Business. Support Contact Blog 1.800.590.CLOUD Login Home Pricing & Features Call Center as a Service Case Studies About Menu Icon Close Extra Navigation Support Contact Blog 1.800.590.CLOUD Login Home Pricing & Features Call Center as a Service Case Studies About Level365 UCaaS Simplify your day-to-day business communications Level365 offers a complete Unified Communications as a Service (UCaaS) solution with enterprise voice. It also includes unified messaging, presence, audio & video conferencing, call center, and faxing. Learn More Request a Quote SEAMLESS INTEGRATION FOR VOICE COMMUNICATIONS Phone, PC, and Mobile Integration Level365 provides seamless integration of your voice communications among desk, computer, and mobile devices to provide solutions for your diverse teams. Our Unified Communications (UC) platform extends beyond just voice with communication services including Chat/SMS, Email to Fax, CRM Integrations, and more. In today’s fast-paced, technology-driven business environment, your voice service provider should offer more than just voice communications (making and receiving calls). Companies need a voice solution that extends, integrates and connects a variety of scenarios, including multiple offices, a mobile workforce, field employees, remote workers, call center, support, and more. Level365 has been offering hosted communication services for over 10 years and provides service to over 7000 companies and clients on a daily basis and we bring this experience to the table every day for our client’s benefit. We look forward to helping you in all areas of your telephone and voice communications needs. KEY FEATURES Mobile App Work where and how you want with our convenient smartphone app, Level365 Mobile Connect, that puts business communications in your hand. For iOS and Android devices. Web App The Level365 Web App is an easy-to-use portal that provides users with access to all of the features such as voicemail, call history, answering rules, and more on our UC platform. Chat/SMS Chat with your teammates and send text messages to clients from within the Web or Mobile App from your business phone number and maintain your professional identity as you communicate. Cloud Faxing Our cloud faxing solution allows you to send and receive faxes from multiple sources while eliminating the need for dedicated and expensive phone lines. Collaboration Includes Video Collaboration, Screen Sharing, and Chat available through our Web App and in your browser, delivered over WebRTC. Analytics Gain insight into call performance with a wide range of detailed reporting available via our Level365 Web App. Get a better understanding of user performance. Cloud Technology UCaaS provides lower TCO and more support by providing services using cloud resources. All features functionality and upgrades included with the subscription. Call Center Next-generation contact center features enable agents to be more effective on the phone. A feature-rich solution for complete customer engagement. Learn more! CRM Integrations Connect your communications platform with CRMs, ERPs, and Help Desk Applications. Gain access to your full sales and automation platforms with screen pops and click-to-call. REQUEST A QUOTE SUCCESS STORY “The Indians were not only looking for a phone system that would make us more efficient and provide better service to our fans, we were looking for a partner to help us accomplish these things. We found that Level365 delivered on both these things and more.” MATT GUAY | Assistant General Manager – Tickets & Operations INDIANAPOLIS INDIANS READ THE FULL CASE STUDY WHY YOUR BUSINESS NEEDS UNIFIED COMMUNICATION Flexibility + Mobility The Level365 UC platform integrates your desk phone with your PC and mobile devices. UC features extend beyond voice with VM-to-email, Cloud/Desktop Faxing, Chat/SMS, Analytics & Reporting, Real-time Presence, CRM Integrations, Video Conferencing, Soft Phone applications, and more. It’s all about giving you flexibility and control to manage your work in a way that works best for you no matter where you are. Platform Integrations Connect your phone system with more than 25 CRMs, ERPs, and Help Desk applications including Salesforce, NetSuite, Microsoft Dynamics, SugarCRM, Zendesk, and more! Gain access to a full sales automation platform and seamlessly capture prospect and customer interactions. Plus, work more efficiently by unlocking instant click to dial, automatic call logging, caller info screen-pops, and advanced call analytics that tie into many CRMs. Phones powered by the cloud Level365 service includes all of the standard business phone features you would expect, but that is just the beginning; our UC solution extends to seamlessly integrate communications through your computer and mobile devices for maximum control, information, and flexibility. Our service includes simple pricing and all the features you would expect including unlimited local and domestic long-distance. REQUEST A QUOTE Unified communications, truly unified Take your business communications to the next level with an advanced UC platform featuring on-demand information, mobility, and flexibility Service that is both functional and reliable with more features, control and lower overall TCO. Features, functionality and upgrades included with service. Work wherever and however you want. Your productivity is not bound by time in the office. Don’t be stuck at your desk, take business wherever you go with our Web & Mobile App. All the tools you need to improve your business communications both inside and out of the office. Customized solutions to support your unique business and diverse teams. Users can personalize their communications through our Web & Mobile App. simple pricing & great features Customized service, no required long-term contracts and ongoing support included! Enterprise: UC Premium $28 /mo # of Phones (Seats): 20+ Unlimited Calling Presence, Chat, HD Calling Mobile App for Android and iOs Web App Visual VM and Transcription Click-to-Call Auto Attendant Call Analytics Web Phone Add-on options: SMS/MMS, Call Center Queues, Call Recording & CRM Integrations (Salesforce, ZenDesk, SugarCRM, and more) Get Started Small Business: UC Premium $35 /mo # of Phones (Seats): 1-19 Unlimited Calling Presence, Chat, HD Calling Mobile App for Android and iOs Web App Visual VM and Transcription Click-to-Call Auto Attendant Call Analytics Web Phone Add-on options: SMS/MMS, Call Center Queues, Call Recording & CRM Integrations (Salesforce, ZenDesk, SugarCRM, and more) Get Started Call Center ADD-ON $15 /mo Optional Add-On to Enterprise or Small Business UC Premium Package $.029 per minute Call Queues Automated Call Distributor (ACD) Call Reporting & Analytics Customizable Call Center Dashboard Monitoring Options Auto Attendant Attendant Console Chat Messaging Add-on options: SMS Messaging, Call Recording & 3rd Party CRM Integrations (Salesforce, ZenDesk, and 30+ software integration options) Get Started REQUEST A QUOTE Get a Hassle-Free Quote on Reliable Business Voice Service! Please fill the contact form and our team will reach out to you to arrange a time that is convenient for you to discuss your needs and requirements. * * Number of Users * 1-5 5-20 21+ The number of users in your company. POWERED BY Latest blog articles 4 Ways that Technology Can Help Your Business Any successful CEO will tell you that incorporating the right technology into your business is critical to its success. Technology can help a company of any size and in any… Data Center in Herndon, Virginia Supports Company Growth Level365 is pleased to announce that we have added a new Data Center in Herndon, Virginia as of August 2020. This new Data Center in Virginia supports the company’s overall gro...
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